All of our products are genuine products and come with the manufacturers Australia Wide warranty, the warranty period offered differs from each manufacturer, and can be found on our product pages or on the manufacturers website.
Contact details of the customer service centres are supplied with your product - i.e, in the owner's manual.
If you did not receive this information with your product please contact us on 1300 558 706 or email us at firstname.lastname@example.org and we will arrange to have this information sent out for you.
In order for our any authorized service agents to assist you quickly in the case of a claim, please have your original order or tax invoice number on hand when you call. If you do not have one please contact the Generator Store on 1300 558 706 or at email@example.com and we will email you a copy if needed.